Specialist - Software Engineer (Agentic AI Engineering)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. - Role summary Design, build, evaluate, and operate secure agentic AI solutions that help teams automate common work, improve self-service, and accelerate decision-making. This role will create the agent orchestration, tool integrations, evaluation approach, and guardrails required to move AI use-cases from prototype to reliable production capability. Engineers will use Nationwide’s established Golden Path and standard development tool chain Key responsibilities - Build and deploy agentic AI solutions using AWS Bedrock AgentCore and Python with the Strands framework. - Design agent workflows that use approved tools, APIs, and Model Context Protocol (MCP) servers to retrieve context and take bounded actions. - Integrate agents with enterprise APIs, knowledge sources, workflow platforms, and cloud-security services in partnership with the API Developer. - Implement guardrails for identity, authorization, tool permissions, prompt and response handling, data classification, logging, evaluation, and human approval. - Develop automated evaluation suites for accuracy, safety, latency, cost, and task completion; use results to continuously improve agent behavior. - Implement CI with GitHub Actions and CD with Harness for agent code, configuration, prompts, evaluations, and deployment artifacts. - Partner with SMEs to curate approved knowledge, define escalation paths, and establish human-in-the-loop controls for high-risk actions. - Monitor production agent usage, failures, hallucination patterns, and tool-call outcomes; maintain runbooks and operational dashboards. - Contribute reusable agent patterns, MCP integration standards, prompt conventions, and reference implementations for the CPS AI Build Line. Required qualifications - Strong experience in secure software engineering, machine-learning engineering, or AI engineering experience with deploying agent to AWS and building IaC code to deploy applications - Experience with AWS Bedrock and/or AWS Bedrock AgentCore; experience with Strands is required. - Strong Python development experience, including testing, packaging, API integration, and production support. - Hands-on experience building and deploying LLM-based or agentic applications. - Experience integrating services through APIs and MCP or comparable tool-integration patterns. - Experience implementing CI/CD with GitHub Actions and Harness or comparable enterprise tooling. - Strong understanding of AI security, secure coding, access control, data handling, and production observability. - Ability to explain AI-system behavior, limitations, risks, and controls to technical and nontechnical stakeholders. Preferred qualifications - Experience with retrieval-augmented generation, knowledge grounding, vector search, and document-processing pipelines. - Experience with agent evaluation frameworks, red teaming, guardrails, prompt-injection defenses, and human-in-the-loop controls. - Experience with Kubernetes, AWS, and cloud-security services. - Build and deploying Cloud Native applications using Infrastructure-as-Code: CDK/Helm Charts to AWS/K8s environments - Experience building AI products in cyber security, cloud engineering, or another regulated domain. - Experience with Agile product delivery and cross-functional engineering teams. - Ability to learn emerging technologies quickly and apply engineering discipline to build maintainable, production-ready solutions. Other expectations - Build reusable, secure, observable software that follows Nationwide’s AWS Golden Path and standard technology stack. - Prioritize engineering quality, automated testing, security, resilience, and maintainability alongside delivery speed. - Collaborate across core product team and cross-train with operational team, develop run books and move capabilities into production. - Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications. Job Description Key Responsibilities: - Analyses, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment. - Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. - Uses DevSecOps practices, tooling and techniques. - Drives continuous improvement and learning through ongoing training, practice and innovation. - Manages medium to large project priorities, deadlines and deliverables proactively. - Additional responsibilities may include collaboration across teams and adherence to company standards. Qualifications & Experience: Education: Undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of analysis and technology experience. Technical Skills: - CI/CD - Cloud Computing - Programming Languages - Software Development Life Cycle (SDLC) - Software Engineering - Software Security - Software Testing - Systems Integration Soft Skills & Attributes: - Strong communication and collaboration skills - Analytical and problem-solving mindset - Ability to work in agile and global environments - Time management and prioritization - Proficiency in one or more programming language such as Java, C++, Python, JavaScript. - Strong knowledge of software development lifecycle. - Proven ability to tackle complex business and development problems. - Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Additional Information: Reporting Structure: Reports to Manager or Director. Location Flexibility: Hybrid with periodic in-office collaboration Equal Opportunity Statement: Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories. -