Level 1 IT / AI Programmer

About the Role

We are seeking a Level 1 IT / AI Programmer to develop and support software, automation, and AI tools that improve supply chain and daily business operations. This is an entry-level position for someone with a strong technical foundation, practical programming skills, and an interest in solving business problems.

This person will work closely with the Supply Chain & Operations Software Manager, who will identify operational needs and establish priorities. The programmer will help turn those needs into working applications, system integrations, reports, and automation.

Key Responsibilities

• Partner with the Supply Chain & Operations Software Manager to understand workflows, define requirements, and develop practical technical solutions.

• Write, test, troubleshoot, and maintain code for internal applications and automation tools.

• Support projects involving purchasing, inventory tracking, supplier performance, material planning, and production readiness.

• Help develop AI tools for tasks such as document processing, information retrieval, data analysis, and workflow assistance.

• Evaluate AI-generated results for accuracy and implement appropriate validation and human review.

• Build and maintain reports, dashboards, database queries, and system integrations.

• Assist with ERP/MRP data cleanup, reporting, and approved system improvements.

• Troubleshoot software issues and provide basic IT support in coordination with internal IT staff or service providers.

• Document code, configurations, and user instructions; assist with training and adoption.

• Follow company requirements for cybersecurity, access controls, and handling sensitive information.

• Use company-approved AI tools and follow restrictions on entering proprietary or export-controlled information.

Required Qualifications

• Bachelor’s degree in computer science, information technology, software engineering, information systems, or a related field.

• Entry-level programming experience demonstrated through coursework, internships, personal projects, or professional work.

• Working knowledge of at least one programming language, such as Python, JavaScript/TypeScript, C#, or Java.

• Basic understanding of SQL, relational databases, APIs, and data handling.

• Familiarity with version control, debugging, and software testing.

• Basic understanding of AI tools and their capabilities, limitations, and practical business uses.

• Ability to break down problems, follow technical direction, and learn unfamiliar systems.

• Strong communication skills and the ability to work with technical and nontechnical colleagues.

• Attention to detail and a willingness to document, test, and improve work.

• Must meet the U.S. person eligibility requirement described below.

Preferred Qualifications

• Internship or project experience developing business applications, automation, or AI tools.

• Experience using AI APIs, large language models, or document-processing tools.

• Familiarity with reporting platforms such as Power BI.

• Exposure to ERP/MRP systems, manufacturing, or supply chain processes.

• Basic knowledge of IT troubleshooting, user access administration, and cybersecurity practices.

• Experience working with spreadsheets and automating repetitive data tasks.