Cognigy Agentic AI Engineer

We are looking for an external AI Engineer with proven, hands-on experience in Cognigy's Agentic AI/ AI Agent capabilities. The client already operates an existing customer solution built on Cognigy low-code and is now moving this solution toward a fully agentic architecture.


Requirements:

  • Proven, hands-on experience with Cognigy's Agentic AI / AI Agent capabilities, e.g., agent-based dialog flows, autonomous task orchestration, multi-agent/tool-use patterns within the Cognigy platform

  • Real project experience moving a Cognigy-based solution from traditional low-code flows toward an agentic architecture (not just theoretical knowledge)

  • Solid understanding of modern conversational AI and agent architectures in general


Nice to have:

  • Working knowledge of Cognigy.AI core building blocks (Flow Builder, Intents, Entities, Contexts) as a foundation for the agentic work

  • LLM integration (GPT, Azure OpenAI) and prompt engineering for agentic use cases

  • Custom Code Nodes (JavaScript/TypeScript or similar — language itself is not a deciding factor)

  • REST API integration and enterprise system connectivity (e.g., Salesforce, Genesys)

  • Conversational flow design, testing, and performance monitoring

Summary

Migrate an existing Cognigy low-code customer solution to a fully agentic architecture using agent-based dialog flows, autonomous orchestration, and multi-agent tool-use patterns. Requires proven hands-on Cognigy Agentic AI project experience and solid understanding of conversational AI architectures.

Responsibilities

Move existing Cognigy low-code customer solution toward fully agentic architecture including agent-based dialog flows and autonomous task orchestration

Qualifications

Proven, hands-on experience with Cognigy's Agentic AI / AI Agent capabilities; Solid understanding of modern conversational AI and agent architectures; Working knowledge of Cognigy.AI core building blocks

Experience requirements

Real project experience moving a Cognigy-based solution from traditional low-code flows toward an agentic architecture