Job Description:

AI Engineer

Role Overview 

We are seeking a Generative AI Engineer with strong foundations in deep learning, transformer architecture, and practical experience building GenAI applications beyond basic RAG systems. The ideal candidate has hands-on experience/technical familiarity with LLM fine-tuning, multimodal models, retrieval systems, agentic frameworks, retrieval architectures, and production-grade ML deployment. 

This role will partner with engineering, data science, and CX teams to build intelligent agents, multimodal experiences, personalization systems, and knowledge-grounded AI solutions that power the future of customer engagement for global brands. 

Key Responsibilities

Generative AI, Multimodal Systems & Agentic Frameworks

  • Build conversational and non-conversational, multimodal, and agentic AI applications using LLMs and frameworks such as LangChain, LangGraph, LlamaIndex, AutoGen, or similar.

  • Design AI workflows incorporating reasoning, planning, tool-use, memory, grounding, and external system integrations.

  • Develop Knowledge Graph (KG)-assisted AI systems, including entity extraction, linking, and KG-augmented retrieval.

  • Ensure safety, consistency, and hallucination-control through structured evaluation and guardrails.

Deployment, APIs & Cloud Engineering

  • Transform models into scalable APIs and microservices using Python, FastAPI/Flask, Docker.

  • Deploy and monitor ML/AI systems in AWS/Azure/GCP, optimizing for cost, latency, and reliability.

  • Collaborate with MLOps teams on CI/CD pipelines, model versioning, monitoring, and automated evaluation.

  • Work with big data technologies including Apache Spark, Hadoop, and NoSQL databases such as MongoDB.

Model Development & Applied AI Engineering

  • Build and optimize transformer-based and multimodal models using deep learning frameworks (e.g., PyTorch, TensorFlow).

  • Implement fine-tuning, alignment (RLHF/RLAIF), LoRA/QLoRA, pruning, and model evaluation pipelines.

  • Develop information retrieval systems, including hybrid dense–sparse retrieval, ranking, knowledge graphs, and relevance optimization.

  • Build predictive models and ML pipelines from scratch, including data preparation, feature engineering, and model selection.

Collaboration, Documentation & Mentorship

  • Work cross-functionally with CX, engineering, and product stakeholders to translate business needs into AI solutions.

  • Document models, experiments, evaluation frameworks, and deployment processes.

  • Mentor junior engineers and contribute to internal best practices, reusable components, and R&D initiatives.

Required Technical Skills

  • Programming: Python (advanced), SQL; robust experience with API development and data engineering, 

  • Backend Frameworks: Flask, FASTAPI, Django

  • Machine Learning: Predictive modelling, deep learning, optimization, embeddings, vector search, model evaluation.

  • Generative AI: LLMs, RAG, multimodal architectures, agents, prompt engineering, grounding, knowledge graphs.

  • Cloud Platforms: AWS, Azure, or GCP with hands-on experience deploying and scaling AI systems.

  • Data Technologies: Apache Spark, Hadoop, MongoDB; strong understanding of data pipelines and large-scale processing.

  • Math Foundations: Linear algebra, probability, statistics.

Experience Requirements

  • Minimum 3-4 years of hands-on software development experience including building and deploying machine learning models into production.

  • 2+ years of experience working with deep learning, GenAI, or transformer-based architectures.

  • Demonstrated experience building GenAI applications beyond simple RAG (e.g., agents, multimodal, custom LLM fine-tuning).

  • Experience integrating AI systems in enterprise-grade environments.

Skill Category 

AI Engineer 

Transformers & Deep Learning 

Understands transformers; fine-tunes small models. 

Generative AI (LLMs & Multimodal) 

Works with LLM APIs; simple RAG and KAG – Demonstrated by project experience 

Information Retrieval & Relevance 

Uses vector DBs for retrieval, knowledge graphs - – Demonstrated by project experience 

Predictive Modeling 

Builds and deploys ML models; applies evaluation metrics – Demonstrated by project experience 

Knowledge Graphs 

Integrates and retrieves from existing KGs 

Conversational AI 

Text-only chatbots; intent models. 

Agentic Frameworks 

Basic agent/tool calling. 

Model Deployment 

Deploys models as basic APIs. 

Cloud & MLOps 

Uses cloud AI services. 

Big Data & Pipelines 

Writes SQL/Python ETL. 

Deep Learning 

Understand and applied deep learning architectures – RNNs, LSTMs, Transformers 

Attitude & Mindset

  • Growth-oriented, collaborative, and experimentation-driven.

  • Strong problem-solving skills with a bias toward action.

  • Ability to communicate complex concepts clearly to non-technical stakeholders.

  • Open and flexible towards a hybrid work structure with no less than 2-days work from office – This is to ensure that the team working in the AI domain regularly connects and does knowledge exchange across projects

Location:

DGS India - Pune - Indiqube Orchid

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Summary

Builds conversational, multimodal and agentic AI applications using LLMs and frameworks such as LangChain and LangGraph, with knowledge graphs, retrieval systems and production deployment on AWS, Azure or GCP. Requires 3-4 years of hands-on software development including ML model deployment and 2+ years with deep learning or GenAI.

Responsibilities

Build conversational, multimodal and agentic AI applications; design AI workflows with reasoning, planning, tool-use, memory and grounding; develop knowledge-graph-assisted retrieval; transform models into scalable APIs and microservices; deploy and monitor AI systems on AWS/Azure/GCP; fine-tune and align LLMs; build predictive models and ML pipelines; mentor junior engineers and document processes

Qualifications

Minimum 3-4 years hands-on software development including building and deploying ML models to production; 2+ years with deep learning, GenAI or transformer architectures; demonstrated GenAI applications beyond simple RAG; enterprise integration experience

Experience requirements

Minimum 3-4 years hands-on software development including building and deploying ML models to production; 2+ years experience with deep learning, GenAI or transformer-based architectures; demonstrated GenAI applications beyond simple RAG; enterprise-grade AI integration experience